Are your products made from real alligator skin or embossed leather?
Our products are made from genuine alligator skins and other exotic skins, not embossed imitation leather.
FAQ
Alligator Jake's · Made in Florida
Frequently Asked Questions
Can I return my products?
We offer a 30-day free return policy. Your satisfaction is our goal. To start a return, call us at (954) 873-1957.
Do you offer personalization?
Personalization is often available at no additional charge. Please note that initials cannot be stamped into some heavily textured or grainy skins.
Can I choose the tile size?
Yes. You can request your preferred tile size by adding your specifications to the order notes when placing your order.
How long does it take to ship my wallet?
Wallets ordered from the website generally ship within 2–3 days. Custom wallets and other personalized items may require additional time.
What is your warranty policy?
Our existing FAQ states a one-year warranty and a 120-day return period for products in new condition. Please contact us to confirm the terms that apply to your purchase.
How do I know my belt size?
If you're unsure about sizing, contact our team before ordering for guidance on choosing the right belt size.
Still have a question?
We're happy to help with your order, sizing, or customization questions.